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Welcome to Nashang Company Limited (hereinafter referred to as "the Company" or "we"). This Privacy Policy is designed to explain in detail how we collect, use, store, protect your personal information when you use our gaming services, and the relevant rights you possess. Please read this policy carefully before using our services. Once you access or use our services, it indicates that you agree to the relevant practices described in this policy.
We are committed to providing you with high - quality and personalized gaming experiences. Therefore, during your use of the game, we will collect various types of information. The collection of this information aims to better realize service functions, improve service quality, and enable you to obtain a gaming experience that better suits your personal preferences. The information we collect mainly includes personal information, game - related data, automatically generated technical data, and information obtained from third parties in specific situations.
(I) Personal Information
To create a more personalized and secure gaming environment for you, when you register for a gaming account or interact with our services, we will collect some personal information. This information helps us accurately identify your identity and efficiently manage your account.
· Collected Content: We will collect your name, email address, phone number, payment information, etc.
· Collection Purpose: It is used to create and maintain your gaming account, provide you with professional customer support services, process in-game purchases, and send you important notifications. We are well aware of the importance of privacy protection and will only collect the information necessary for providing and improving services.
(II) Game Data
To achieve personalized customization of the gaming experience and continuously optimize our services, we will collect data related to your activities in the game. Through the analysis of these data, we can deeply understand your interaction with the game, and then provide you with more targeted content and continuously improve the game mechanism.
· Collected Content: It covers your game progress, achievements, playing time, interactions with other players, and in-game purchase records, etc.
· Collection Purpose: It aims to provide you with personalized gaming content, improve game performance, monitor your game progress in real - time, and push appropriate advertisements or promotions according to your situation. By collecting these data, we are committed to making your gaming process more exciting, interesting, and engaging.
(III) Automatically Collected Information
During your use of our services, we may automatically collect some technical data. These data play a crucial role in analyzing game trends, monitoring usage patterns, and ensuring the stable operation of services.
· Collected Content: It includes your IP address, device identifier, browser type, operating system information, and browsing activity records, etc.
· Collection Purpose: It is mainly used to provide technical support, ensure the normal operation of all functions of the service, timely detect potential problems, and continuously optimize the performance of the website and games. In addition, these data also help us better understand players' usage habits and effectively detect potential security threats.
(IV) Information from Third - Party Integrations
Our services may be integrated with third - party platforms, such as payment processors, social media networks, or data analysis providers. These third parties will collect additional information from you in accordance with their own privacy policies.
· Collection Purpose: To enrich your user experience, achieve seamless connection with other services, and effectively track the effectiveness of promotional activities. We will carefully screen third - party partners to ensure that they follow our privacy and security standards.
The information we collect is mainly used to provide you with a better gaming experience, achieve personalized content customization, and ensure that you can obtain the latest functions and updates in a timely manner. In addition, your data also helps us maintain the security of the game, display advertisements, and fulfill relevant legal obligations.
(I) Providing and Improving Services
Your personal information and game data are the keys for us to provide you with personalized content and ensure you have the best gaming experience.
· Processing Method: We use this data to customize game content, recommend in - game items that match your preferences, and continuously optimize game performance. At the same time, we will monitor usage situations, identify areas that need improvement, and promptly resolve technical issues.
· Benefits for You: By improving the game according to your preferences, we can create a more enjoyable, smooth, and engaging gaming environment for you, allowing the game to better meet your needs and bring you an ultimate gaming experience.
(II) Advertising and Marketing
Your data can help us display advertisements and promotions that match your interests, enabling you to obtain valuable information both inside and outside the game.
· Processing Method: We will display targeted advertisements and promotional content based on your data. We may also send you information about new games, updates, or in - game events that match your interests.
· Benefits for You: You will receive customized offers and advertisements that are in line with your gaming style and preferences. This can not only make the gaming experience more interesting and rich but also help you discover more gaming content that interests you. If you do not want to receive personalized advertisements, we respect your choice, and you can opt out.
We are well aware of the importance of data security. We will store your data in a secure manner and take a series of appropriate measures to prevent data from being accessed, lost, or misused without authorization.
(I) Data Storage
We store your personal information and game data on secure servers, which are protected by industry - standard encryption protocols and access control measures.
· Storage Location: They are located in secure data centers with strong physical and digital security protection.
· Storage Purpose: To continuously provide you with services, timely push game updates, and provide you with customer support at any time. During the process of your use of our services, we will do our best to ensure the security of your data.
(II) Data Retention
We will retain your personal data for the period necessary to achieve the purposes described in this Privacy Policy or as required by law. Generally, depending on the nature of the information and the services provided, we will retain data for 3 - 5 years.
· Retention Purpose: It is mainly to meet the needs of legal, business, or operational aspects, such as resolving disputes and fulfilling contractual obligations.
· Deletion Processing Method: If you request the deletion of personal data, we will take corresponding measures to delete the relevant data from our systems in accordance with the provisions of applicable laws. You can contact our customer support team at any time to apply for the deletion of your account and personal data.
(III) Data Security
Although we have taken comprehensive and strict measures to protect your data, the network environment is complex and changeable, and no system can be absolutely secure. We will use encryption technology, regularly back up data, and use secure servers to minimize risks as much as possible.
· Security Measures: We use encryption technology to protect sensitive data, set up firewalls to block external unauthorized access, and conduct regular security audits to ensure the security and stability of the system.
· What Cannot Be Guaranteed: Due to the openness of Internet transmission, we cannot guarantee the absolute security of data transmitted over the Internet. We are always committed to maintaining the highest security standards. At the same time, we also recommend that you follow the best practices of online security to jointly protect data security.
(IV) Legal Compliance and Security
We are firmly committed to protecting your data and ensuring strict compliance with applicable laws and regulations. In specific situations, we may need to disclose your data.
· Processing Method: When required by law or to protect our legitimate rights and interests, we will share your data in accordance with the law.
· Reason for Disclosure: It is mainly to comply with legal requirements, respond to legal requests, and prevent fraud and abuse of services. Although we prioritize your privacy, we may share data when required by law or necessary to protect user safety.
You have the right to manage your personal data and make choices about how your data is used. The following details the rights you enjoy under applicable data protection laws.
(I) Access and Update
You can access and update your personal information at any time through the account settings function in the game or by contacting our customer support team.
· Actions: You can view, correct, or update your personal information, including contact information and payment information.
· Importance: Ensuring that your information is accurate and up - to - date helps us provide you with more precise and personalized services, allowing you to have a better gaming experience.
(II) Account Deletion
If you no longer wish to use our services or want to exercise your right to delete data, you can choose to delete your account or request that we stop processing your personal data. Please note that deleting your account may result in the loss of all your game progress and purchased content.
· Deletion Method: You can contact the customer support team or select to deactivate or delete your account in the account settings.
· Reason for Deletion: When you do not want to continue using our services or want to protect your personal data privacy, you have the right to make such a choice. We will handle your deletion request in accordance with the provisions of applicable laws and delete the relevant data from our systems.
(III) Data Portability and Correction
You have the right to request a copy of your personal data and correct any inaccurate information.
· Request Content: You can ask us to provide you with a copy of the personal data we hold about you and correct errors in the information.
· Importance: This can not only ensure the accuracy of your data but also is an important manifestation of safeguarding your legitimate rights and interests under data protection laws. We will fully assist you in managing your personal data to ensure its accuracy.
We promise not to sell your personal data. However, in cases necessary for operating services or complying with legal obligations, we may share your personal data with trusted third parties.
(I) Sharing with Third Parties
We may share your data with third - party partners who provide services such as payment processing, customer support, and data analysis. These third parties must strictly abide by confidentiality and data protection standards.
· Shared Content: It includes your account information, payment information, game data, and records of communication with the customer support team, etc.
· Reason for Sharing: It is mainly to fulfill service obligations, such as processing payment transactions and resolving technical issues. We will ensure that third - party partners follow the same privacy and security standards as we do.
(II) Third - Party Advertising
Our services may include advertisements placed by third - party networks. These advertisers will use cookies and similar technologies to track your browsing behavior.
· Shared Content: We will only share non - personal data, such as your browsing activity records and device identifiers.
· Reason for Sharing: The purpose is to enable advertisers to display targeted advertisements based on your interests and activities. You can control your advertising preferences by adjusting your device settings or opt out of targeted advertising.
(III) Business Transfers
In the event of a merger, acquisition, or other business transactions, your personal data may be transferred as part of the transaction.
· What Happens: Your personal data will be transferred to the new entity, and we will notify you of any changes to the privacy policy.
· Reason for Occurrence: This is to ensure that the new business entity can continue to provide services to you and guarantee the normal use of your account.
Our services are not intended for children under the age of 13, and we will not actively collect personal information from children under 13. If we discover that such information has been collected by mistake, we will immediately take measures to delete it.
· Protection Measures: We will regularly review our data collection process to ensure strict compliance with laws related to children's privacy protection.
· Importance: This is to ensure that our services are only accessible to users who meet the legal age requirements. If you are a parent or guardian and believe that we have collected data from a child under 13, please contact us in a timely manner.
We use cookies to enhance your user experience, including remembering your preference settings, achieving personalized content customization, and analyzing traffic patterns. Cookies are small text files stored on your device that can help us record your preferences and activity information.
· Types of Use: It mainly includes necessary cookies for ensuring basic game functions, performance cookies for analysis, and advertising cookies for personalized advertisements.
· Reason for Use: It aims to provide you with a smooth and personalized gaming experience and continuously optimize the functions and performance of the game.
· Management Method: You can manage your cookie preferences through your browser settings. However, please note that blocking certain cookies may affect some functions of our services. You can choose to enable or disable cookies. This is your right, and we respect your choice regarding your personal experience.
We may update this Privacy Policy from time to time according to changes in business practices or legal requirements.
· Notification of Changes: When the policy is updated, we will inform you via email or in - game notifications. At the same time, we will post the revised policy on our official website and explain the significant changes to users in detail.
· Reason for Notification: This is to let you know in a timely manner about the changes in the processing of your personal data and ensure that we always comply with legal obligations. Please review this Privacy Policy regularly to understand how we protect your information.
If you have any questions, suggestions, or concerns about this Privacy Policy or the way we process your data, please feel free to contact us through the following methods:
· Email: [email protected]
· Contact Address: ROOM 63,7/F,WOON LEE COMM BLDG,7-9 AUSTIN AVE,TST HK
We attach great importance to your feedback and will reply to and handle your questions as soon as possible. We are committed to resolving your privacy - related concerns and protecting your legitimate rights and interests.
